Privacy Policy

Your privacy is of utmost importance to us. This Privacy Policy describes how our online platform, which offers handmade furniture, collects, uses, and protects your personal information when you visit and make purchases through our site. By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information for different purposes to provide and improve our service to you.

• Personal Information You Provide Directly

  When you place an order, create an account, or contact us, we may collect personally identifiable information, including but not limited to:

  • Name
  • Billing and Shipping Address
  • Email Address
  • Telephone Number
  • Payment Information (e.g., credit card details, processed securely by third-party payment gateways; we do not store full payment card numbers on our servers)

• Information Collected Automatically

  When you access our site, we may automatically collect certain information about your device, browsing actions, and patterns. This may include:

  • Internet Protocol (IP) address
  • Browser type and version
  • Time zone setting
  • Operating system and platform
  • Information about your visit, including the Uniform Resource Locators (URLs) clickstream to, through, and from our site (including date and time)
  • Products you viewed or searched for
  • Page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs)

  This information is collected using cookies, web beacons, and similar tracking technologies. For more details, please refer to the "Cookies and Tracking Technologies" section below.

How We Use Your Information

We use the collected information for various purposes, primarily to fulfill our contractual obligations and provide you with an excellent shopping experience:

• To process and fulfill your orders, including payment processing, shipping, and delivery of your handmade furniture.
• To manage your account and provide customer support.
• To communicate with you about your orders, products, services, and promotional offers (where you have consented).
• To improve our site, products, and services, and to understand how our users interact with our online platform.
• To ensure the security of our site and prevent fraud.
• To comply with legal obligations and resolve disputes.
• For internal analytics and research to enhance our business operations.

How We Share Your Information

We do not sell your personal data. We may share your information with trusted third parties only in the following circumstances:

• Service Providers

  We engage third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. This includes:

  • Payment Gateway Providers for secure transaction processing.
  • Shipping and Delivery Companies to deliver your furniture.
  • IT and System Administration services.

• Legal Requirements

  We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers

  In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Cookies and Tracking Technologies

Our site uses "cookies" and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. We use cookies for:

• Strictly Necessary Cookies: Essential for the operation of our site, enabling you to navigate and use its features, such as accessing secure areas and shopping carts.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and to see how visitors move around our site when they are using it. This helps us improve the way our site works.
• Functionality Cookies: Used to recognize you when you return to our site, enabling us to personalize our content for you and remember your preferences.
• Targeting Cookies: Record your visit to our site, the pages you have visited, and the links you have followed. We will use this information to make our site and the advertising displayed on it more relevant to your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Data Security

We are committed to protecting the security of your personal information. We implement appropriate technical and organizational measures to protect your data from unauthorized access, accidental loss, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill your orders, provide customer service, comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the physical address provided below. We will respond to your request within a reasonable timeframe as required by applicable laws.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us by physical mail at: