Terms and Conditions

Please read these terms and conditions carefully before using our online platform. By accessing or using our site and service, you agree to be bound by these Terms and all policies incorporated by reference. If you do not agree to all of these terms, do not use our site.

1. Agreement to Terms

These Terms apply to all users of our site, including without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content. Your agreement to these Terms constitutes a binding contract between you and the provider of this service, based in New Delhi, India.

2. About Our Service

Our online platform provides a marketplace for the sale of handmade furniture. We showcase and sell unique items crafted with care and attention to detail. Please note that due to the handmade nature of our products, variations in color, size, finish, and overall appearance may occur.

3. Use of the Site

By using our site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You agree not to use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any content on the website through which the service is provided, without express written permission by us.

4. Products and Services

Certain products may be available exclusively online through the website. These products may have limited quantities. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

Given the handmade nature of our furniture, each piece is unique. Variations in dimensions, wood grain, knots, and finishes are inherent characteristics and should be expected. These variations are not defects but contribute to the individuality and charm of the handmade item.

5. Ordering, Pricing and Payment

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

We use third-party payment processors to handle transactions. Your payment information is handled securely by these processors. We do not store sensitive payment information on our servers.

6. Shipping and Delivery

Products are shipped from our location based in New Delhi, India. Shipping times and costs will vary depending on the destination and the size/weight of the furniture item. While we strive to ensure timely delivery, unforeseen delays can occur due to customs, logistics, or other factors outside our control. Estimated delivery times are provided for guidance only and are not guaranteed.

Risk of loss and title for items purchased from us pass to you upon our delivery to the carrier.

7. Returns and Cancellations

Due to the unique, handmade nature of our furniture, returns are accepted only under specific circumstances, such as damage incurred during shipping or significant deviation from the product description (excluding expected handmade variations). Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Cancellations may be possible before an item has been shipped. Once shipping has commenced, the order cannot be cancelled.

Specific return instructions and eligibility criteria will be provided upon inquiry regarding a return request.

8. Intellectual Property

All content included on the site, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of or licensed to us and protected by copyright and other laws that protect intellectual property and proprietary rights. The designs of the furniture showcased are also our intellectual property or the intellectual property of our craftsmen.

9. Disclaimer of Warranties

Our service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

10. Limitation of Liability

In no case shall our service, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product.

11. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

12. Changes to Terms and Conditions

You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.